Return Policy
The Consumer (BUYER) has the right to withdraw from the contract within 14 (fourteen) days without giving any justification and paying any penal clause.
The period of the right of withdrawal, in contracts related to the performance of service, the day the contract is established; In contracts for the delivery of goods, it starts on the day the consumer or the third party determined by the consumer receives the goods. However, the consumer may also use the right of withdrawal within the period from the conclusion of the contract to the delivery of the goods.
In determining the period of the right of withdrawal;
For goods that are subject to a single order and delivered separately, the day the consumer or the third party determined by the consumer receives the last goods,
For goods consisting of more than one piece, the day when the consumer or the third party determined by the consumer receives the last piece,
In contracts where the goods are delivered regularly for a certain period of time, the consumer or the third party determined by the consumer receives the first product as a basis. The carrier stipulated within the scope of your right of withdrawal must be the carrier determined by 1924 Gönen, otherwise it is the buyer's responsibility to cover the shipping fee. Details regarding return are explained in the return and return option on your personal membership page at www.1924gonen.com.tr.
The consumer cannot use the right of withdrawal in the following contracts:
Contracts for goods or services whose prices vary depending on the fluctuations in the financial markets and which are not under the control of the SELLER or the provider.
Contracts for goods prepared in line with the consumer's wishes or personal needs. Contracts for the delivery of perishable or expired goods. From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is unsuitable in terms of health and hygiene.
Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
Contracts for books, digital content and computer consumables offered in material environment if protective elements such as packaging, tape, seal, package are opened after the delivery of the goods. Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under the subscription contract.
Contracts for accommodation, transportation, car rental, food and beverage supply, and leisure time for entertainment or recreation, which must be made on a specific date or period.
Contracts for services performed instantly in the electronic environment or for intangible goods delivered instantly to the consumer.
Contracts regarding services that are started to be performed with the approval of the consumer, before the expiry of the right of withdrawal.